Starting support with a new provider can feel overwhelming. Understanding the process helps set clear expectations and ensures a smooth transition.
When commencing services with Connecting Care Support Services, the process generally includes:
- An initial discussion to understand goals, needs, and funding
- Confirmation of service suitability and availability
- Completion of a service agreement
- Support worker matching based on preferences and support requirements
We prioritise clear communication and take the time to ensure participants and families feel informed and supported before services begin. Ongoing reviews allow supports to adapt as needs or goals change over time.
Our aim is to make the transition into support straightforward, respectful, and well-coordinated.
